JNTU Kakinada B-Tech 4-2 MANAGEMENT SCIENCE R13 April 2018 Question Paper

IV B.Tech II Semester Regular/Supplementary Examinations, April – 2018
MANAGEMENT SCIENCE (Common to Computer Science and Engineering, Information Technology and
Automobile Engineering)Time: 3 hours Max. Marks: 70
Question paper consists of Part-A and Part-B
Answer ALL sub questions from Part-A
Answer any THREE questions from Part-B
*****
PART ?A (22 Marks)
1. a) What are the sources of motivation? [3]
b) Explain the concept of material management. [4]
c) What is the role of marketing mix in framing marketing strategies? [4]
d) What are the different errors in drawing networks? [4]
e) What are the different levels of strategy? [4]
f) What is balanced score card? [3]

PART ?B (3×16 = 48 Marks)
2. a) Discuss Herzberg Two factor theory in detail. [8]
b) Discuss the concept of delegation of authority in context to designing of
organization structure.
[8]

3. a) Define method study and list out of its objectives and significance. [8]
b) Explain the concept of ABC analysis. [8]

4. a) What are the advantages of having HRD practices in an organization? [8]
b) Explain various concepts of 4P?s marketing with suitable examples. [8]

5. a) Write a short note: (i) Earliest time (ii) Latest time (iii) critical path (iv) floats

[8]
b) Given the following data, prepare a network and determine the earliest time,
latest time and slack for each event. Also identify the critical path.
Activity 1-2 1-3 1-4 2-5 2-8 3-6 4-6 4-7
Duration 8 4 5 5 4 7 4 7
Activity 5-8 6-8 6-9 7-9 8-10 9-10
duration 4 2 3 2 2 3
[8]

6. a) Describe the steps involved in strategic formulation and implementation. [8]
b) Explain porter?s generic strategic application. [8]

7. a) Explain the five levels of capability maturity model [8]
b) Enumerate various TQM tools and techniques used for quality measurement. [8]

Code No: RT42052
Set No. 1
R13
1 of 1

IV B.Tech II Semester Regular/Supplementary Examinations, April – 2018
MANAGEMENT SCIENCE (Common to Computer Science and Engineering, Information Technology and
Automobile Engineering)Time: 3 hours Max. Marks: 70
Question paper consists of Part-A and Part-B
Answer ALL sub questions from Part-A
Answer any THREE questions from Part-B
*****
PART ?A (22 Marks)
1. a) What are the sources of motivation? [3]
b) Explain the concept of material management. [4]
c) What is the role of marketing mix in framing marketing strategies? [4]
d) What are the different errors in drawing networks? [4]
e) What are the different levels of strategy? [4]
f) What is balanced score card? [3]

PART ?B (3×16 = 48 Marks)
2. a) Discuss Herzberg Two factor theory in detail. [8]
b) Discuss the concept of delegation of authority in context to designing of
organization structure.
[8]

3. a) Define method study and list out of its objectives and significance. [8]
b) Explain the concept of ABC analysis. [8]

4. a) What are the advantages of having HRD practices in an organization? [8]
b) Explain various concepts of 4P?s marketing with suitable examples. [8]

5. a) Write a short note: (i) Earliest time (ii) Latest time (iii) critical path (iv) floats

[8]
b) Given the following data, prepare a network and determine the earliest time,
latest time and slack for each event. Also identify the critical path.
Activity 1-2 1-3 1-4 2-5 2-8 3-6 4-6 4-7
Duration 8 4 5 5 4 7 4 7
Activity 5-8 6-8 6-9 7-9 8-10 9-10
duration 4 2 3 2 2 3
[8]

6. a) Describe the steps involved in strategic formulation and implementation. [8]
b) Explain porter?s generic strategic application. [8]

7. a) Explain the five levels of capability maturity model [8]
b) Enumerate various TQM tools and techniques used for quality measurement. [8]

Code No: RT42052
Set No. 1
R13
1 of 1
IV B.Tech II Semester Regular/Supplementary Examinations, April – 2018
MANAGEMENT SCIENCE (Common to Computer Science and Engineering, Information Technology and
Automobile Engineering)Time: 3 hours Max. Marks: 70
Question paper consists of Part-A and Part-B
Answer ALL sub questions from Part-A
Answer any THREE questions from Part-B
*****
PART ?A (22 Marks)
1. a) Draw a Line and staff organization structure. [4]
b) What are the different principles of management? [4]
c) Explain the functions of marketing. [3]
d) What is cost slope? [3]
e) Is mission statement necessary for an organization? Comment. [4]
f) What are the key aspects of benchmarking? [4]

PART ?B (3×16 = 48 Marks)
2. a) Explain the principles of organization in modern eara. [8]
b) Briefly explain organization structures with examples. [8]

3. a) What are the elements involved in statistical quality control. [8]
b) Is ABC analysis a better inventory control model? Comment. [8]

4. a) Differentiate between HRM and HRD. [8]
b) What is meant by product life cycle? What are the market strategies to be
followed in each of those stages?
[8]

5. a) The following table provides project cost and time details.
Activity Normal
time(days)Crash
time(days)Normal
cost(Rs)Crash
cost
1-2 20 17 600 720
1-3 25 25 200 200
2-3 10 8 300 440
2-4 12 6 400 700
3-4 5 2 300 420
4-5 10 5 300 600
Draw the network diagram, find the optimum duration and cost of the project.

[8]
b) What are the difference between PERT and CPM in modern concept. [8]

6. a) Discuss the external and internal environment factors to be considered while
formulating a strategy
[8]
b) What is the role of environmental scanning in business decision making?
Explain.
[8]

7. a) Enumerate the different methods which are available to determine effective lot
size in MRP.
[8]
b) What is supply chain management? What are the benefits of SCM? [8]
Code No: RT42052
Set No. 2
R13
1 of 1

IV B.Tech II Semester Regular/Supplementary Examinations, April – 2018
MANAGEMENT SCIENCE (Common to Computer Science and Engineering, Information Technology and
Automobile Engineering)Time: 3 hours Max. Marks: 70
Question paper consists of Part-A and Part-B
Answer ALL sub questions from Part-A
Answer any THREE questions from Part-B
*****
PART ?A (22 Marks)
1. a) What are the sources of motivation? [3]
b) Explain the concept of material management. [4]
c) What is the role of marketing mix in framing marketing strategies? [4]
d) What are the different errors in drawing networks? [4]
e) What are the different levels of strategy? [4]
f) What is balanced score card? [3]

PART ?B (3×16 = 48 Marks)
2. a) Discuss Herzberg Two factor theory in detail. [8]
b) Discuss the concept of delegation of authority in context to designing of
organization structure.
[8]

3. a) Define method study and list out of its objectives and significance. [8]
b) Explain the concept of ABC analysis. [8]

4. a) What are the advantages of having HRD practices in an organization? [8]
b) Explain various concepts of 4P?s marketing with suitable examples. [8]

5. a) Write a short note: (i) Earliest time (ii) Latest time (iii) critical path (iv) floats

[8]
b) Given the following data, prepare a network and determine the earliest time,
latest time and slack for each event. Also identify the critical path.
Activity 1-2 1-3 1-4 2-5 2-8 3-6 4-6 4-7
Duration 8 4 5 5 4 7 4 7
Activity 5-8 6-8 6-9 7-9 8-10 9-10
duration 4 2 3 2 2 3
[8]

6. a) Describe the steps involved in strategic formulation and implementation. [8]
b) Explain porter?s generic strategic application. [8]

7. a) Explain the five levels of capability maturity model [8]
b) Enumerate various TQM tools and techniques used for quality measurement. [8]

Code No: RT42052
Set No. 1
R13
1 of 1
IV B.Tech II Semester Regular/Supplementary Examinations, April – 2018
MANAGEMENT SCIENCE (Common to Computer Science and Engineering, Information Technology and
Automobile Engineering)Time: 3 hours Max. Marks: 70
Question paper consists of Part-A and Part-B
Answer ALL sub questions from Part-A
Answer any THREE questions from Part-B
*****
PART ?A (22 Marks)
1. a) Draw a Line and staff organization structure. [4]
b) What are the different principles of management? [4]
c) Explain the functions of marketing. [3]
d) What is cost slope? [3]
e) Is mission statement necessary for an organization? Comment. [4]
f) What are the key aspects of benchmarking? [4]

PART ?B (3×16 = 48 Marks)
2. a) Explain the principles of organization in modern eara. [8]
b) Briefly explain organization structures with examples. [8]

3. a) What are the elements involved in statistical quality control. [8]
b) Is ABC analysis a better inventory control model? Comment. [8]

4. a) Differentiate between HRM and HRD. [8]
b) What is meant by product life cycle? What are the market strategies to be
followed in each of those stages?
[8]

5. a) The following table provides project cost and time details.
Activity Normal
time(days)Crash
time(days)Normal
cost(Rs)Crash
cost
1-2 20 17 600 720
1-3 25 25 200 200
2-3 10 8 300 440
2-4 12 6 400 700
3-4 5 2 300 420
4-5 10 5 300 600
Draw the network diagram, find the optimum duration and cost of the project.

[8]
b) What are the difference between PERT and CPM in modern concept. [8]

6. a) Discuss the external and internal environment factors to be considered while
formulating a strategy
[8]
b) What is the role of environmental scanning in business decision making?
Explain.
[8]

7. a) Enumerate the different methods which are available to determine effective lot
size in MRP.
[8]
b) What is supply chain management? What are the benefits of SCM? [8]
Code No: RT42052
Set No. 2
R13
1 of 1
IV B.Tech II Semester Regular/Supplementary Examinations, April – 2018
MANAGEMENT SCIENCE (Common to Computer Science and Engineering, Information Technology and
Automobile Engineering)Time: 3 hours Max. Marks: 70
Question paper consists of Part-A and Part-B
Answer ALL sub questions from Part-A
Answer any THREE questions from Part-B
*****
PART ?A (22 Marks)
1. a) Explain the concept of management. [3]
b) Explain the importance of Inventory control in production. [4]
c) What are the objectives of HRM? [3]
d) What are the types of Activities in project management? [4]
e) Differentiate the Goals and Objectives with examples. [4]
f) Explain the scope and importance of MIS. [4]

PART ?B (3×16 = 48 Marks)
2. a) Explain the steps of decision making process. [8]
b) Explain the matrix and functional organizational structures with suitable
examples.
[8]

3. a) Explain the role and importance of control charts in production. [8]
b) Briefly explain the process of method study and micro motion study. [8]

4. a) ?Does Job evaluation create unnecessary pressure on employees in
organization?? justify
[8]
b) What do you understand by channels of distributions? [8]

5. a) How does the CPM technique help a business manager in decision making? [8]
b) Assuming that the expected times are normally distributed; find the probability
of meeting the schedule date as given for the network.
Activity(i-j) Optimistic Most likely Pessimistic
1-2 2 5 14
1-3 9 12 15
2-4 5 14 17
3-4 2 5 8
4-5 6 6 12
3-5 8 17 20
Scheduled project completion date is 30 days. Also find the date which the
project manager can complete the project with probability of 0.90.

[8]

6. a) Illustrate the importance of environmental scanning. [8]
b) Explain the elements involved in corporate planning process. [8]

7. a) What is JIT? Write a brief notes on ?Business process reengineering?. [9]
b) Explain the supply chain management [7]
Code No: RT42052
Set No. 3
R13
1 of 1

IV B.Tech II Semester Regular/Supplementary Examinations, April – 2018
MANAGEMENT SCIENCE (Common to Computer Science and Engineering, Information Technology and
Automobile Engineering)Time: 3 hours Max. Marks: 70
Question paper consists of Part-A and Part-B
Answer ALL sub questions from Part-A
Answer any THREE questions from Part-B
*****
PART ?A (22 Marks)
1. a) What are the sources of motivation? [3]
b) Explain the concept of material management. [4]
c) What is the role of marketing mix in framing marketing strategies? [4]
d) What are the different errors in drawing networks? [4]
e) What are the different levels of strategy? [4]
f) What is balanced score card? [3]

PART ?B (3×16 = 48 Marks)
2. a) Discuss Herzberg Two factor theory in detail. [8]
b) Discuss the concept of delegation of authority in context to designing of
organization structure.
[8]

3. a) Define method study and list out of its objectives and significance. [8]
b) Explain the concept of ABC analysis. [8]

4. a) What are the advantages of having HRD practices in an organization? [8]
b) Explain various concepts of 4P?s marketing with suitable examples. [8]

5. a) Write a short note: (i) Earliest time (ii) Latest time (iii) critical path (iv) floats

[8]
b) Given the following data, prepare a network and determine the earliest time,
latest time and slack for each event. Also identify the critical path.
Activity 1-2 1-3 1-4 2-5 2-8 3-6 4-6 4-7
Duration 8 4 5 5 4 7 4 7
Activity 5-8 6-8 6-9 7-9 8-10 9-10
duration 4 2 3 2 2 3
[8]

6. a) Describe the steps involved in strategic formulation and implementation. [8]
b) Explain porter?s generic strategic application. [8]

7. a) Explain the five levels of capability maturity model [8]
b) Enumerate various TQM tools and techniques used for quality measurement. [8]

Code No: RT42052
Set No. 1
R13
1 of 1
IV B.Tech II Semester Regular/Supplementary Examinations, April – 2018
MANAGEMENT SCIENCE (Common to Computer Science and Engineering, Information Technology and
Automobile Engineering)Time: 3 hours Max. Marks: 70
Question paper consists of Part-A and Part-B
Answer ALL sub questions from Part-A
Answer any THREE questions from Part-B
*****
PART ?A (22 Marks)
1. a) Draw a Line and staff organization structure. [4]
b) What are the different principles of management? [4]
c) Explain the functions of marketing. [3]
d) What is cost slope? [3]
e) Is mission statement necessary for an organization? Comment. [4]
f) What are the key aspects of benchmarking? [4]

PART ?B (3×16 = 48 Marks)
2. a) Explain the principles of organization in modern eara. [8]
b) Briefly explain organization structures with examples. [8]

3. a) What are the elements involved in statistical quality control. [8]
b) Is ABC analysis a better inventory control model? Comment. [8]

4. a) Differentiate between HRM and HRD. [8]
b) What is meant by product life cycle? What are the market strategies to be
followed in each of those stages?
[8]

5. a) The following table provides project cost and time details.
Activity Normal
time(days)Crash
time(days)Normal
cost(Rs)Crash
cost
1-2 20 17 600 720
1-3 25 25 200 200
2-3 10 8 300 440
2-4 12 6 400 700
3-4 5 2 300 420
4-5 10 5 300 600
Draw the network diagram, find the optimum duration and cost of the project.

[8]
b) What are the difference between PERT and CPM in modern concept. [8]

6. a) Discuss the external and internal environment factors to be considered while
formulating a strategy
[8]
b) What is the role of environmental scanning in business decision making?
Explain.
[8]

7. a) Enumerate the different methods which are available to determine effective lot
size in MRP.
[8]
b) What is supply chain management? What are the benefits of SCM? [8]
Code No: RT42052
Set No. 2
R13
1 of 1
IV B.Tech II Semester Regular/Supplementary Examinations, April – 2018
MANAGEMENT SCIENCE (Common to Computer Science and Engineering, Information Technology and
Automobile Engineering)Time: 3 hours Max. Marks: 70
Question paper consists of Part-A and Part-B
Answer ALL sub questions from Part-A
Answer any THREE questions from Part-B
*****
PART ?A (22 Marks)
1. a) Explain the concept of management. [3]
b) Explain the importance of Inventory control in production. [4]
c) What are the objectives of HRM? [3]
d) What are the types of Activities in project management? [4]
e) Differentiate the Goals and Objectives with examples. [4]
f) Explain the scope and importance of MIS. [4]

PART ?B (3×16 = 48 Marks)
2. a) Explain the steps of decision making process. [8]
b) Explain the matrix and functional organizational structures with suitable
examples.
[8]

3. a) Explain the role and importance of control charts in production. [8]
b) Briefly explain the process of method study and micro motion study. [8]

4. a) ?Does Job evaluation create unnecessary pressure on employees in
organization?? justify
[8]
b) What do you understand by channels of distributions? [8]

5. a) How does the CPM technique help a business manager in decision making? [8]
b) Assuming that the expected times are normally distributed; find the probability
of meeting the schedule date as given for the network.
Activity(i-j) Optimistic Most likely Pessimistic
1-2 2 5 14
1-3 9 12 15
2-4 5 14 17
3-4 2 5 8
4-5 6 6 12
3-5 8 17 20
Scheduled project completion date is 30 days. Also find the date which the
project manager can complete the project with probability of 0.90.

[8]

6. a) Illustrate the importance of environmental scanning. [8]
b) Explain the elements involved in corporate planning process. [8]

7. a) What is JIT? Write a brief notes on ?Business process reengineering?. [9]
b) Explain the supply chain management [7]
Code No: RT42052
Set No. 3
R13
1 of 1
IV B.Tech II Semester Regular/Supplementary Examinations, April – 2018
MANAGEMENT SCIENCE (Common to Computer Science and Engineering, Information Technology and
Automobile Engineering)Time: 3 hours Max. Marks: 70
Question paper consists of Part-A and Part-B
Answer ALL sub questions from Part-A
Answer any THREE questions from Part-B
*****
PART ?A (22 Marks)
1. a) Discuss the functions of management. [4]
b) Explain the role of quality control. [3]
c) Write a brief note on merit rating. [3]
d) Write about PERT in network analysis. [4]
e) What are the advantages of Environmental scanning? [4]
f) Explain MRP concept. [4]

PART ?B (3×16 = 48 Marks)
2. a) Explain the nature and importance of management [8]
b) Explain Maslow?s Need ? Hierarchy theory [8]

3. a) Differentiate between observed time, normal time and standard time [8]
b) Write a detail note on work sampling. Explain the importance also. [8]

4. a) What do you understand by job evaluation? What are the principles of job
evaluation?
[8]
b) Discuss the essentials of wage payment plans. [8]

5. a) Define network. Write the rules for drawing network diagram with examples. [8]
b) A project schedule has the following characteristics
Activity Time(week) Activity Time(week)1-2 6 5-6 4
1-3 2 5-7 3
2-4 1 6-8 1
3-4 1 7-8 1
3-5 4 8-10 3
4-9 2 9-10 9 (i) Construct a network diagram (ii) Find the critical path and project duration.

[8]

6. a) Differentiate Strategic planning, Tactical planning and Operational planning. [8]
b) What is SWOT analysis? Explain the process of SWOT analysis. [8]

7. a) Explain the overview and scope of ERP in business practices. [8]
b) Write a detailed note on six sigma concept. [8]

Code No: RT42052
Set No. 4
R13
1 of 1